Compass Associates were mandated by an Elderly Care Charity, to run a search to secure a Chief Executive Officer for the organisation, owing to considerable financial constraints at the business which meant this urgent hire was needed to stop them from having to close.
One of the Trustees was the HR Director at a privately owned Residential Care provider, where the Northern Elderly Care team had delivered a number of senior hires into the business. As a result of this excellent delivery, they were referred to the Chair and the Board of Trustees about this important hire, and undertook a successful pitch in order to run the CEO search. One of the key factors for being awarded the mandate was as a result of the outstanding track record, and the experience the HR Director had received first-hand in the recruitment of senior appointments at the other provider – instilling confidence that the same quality of service would be replicated for the Charity.
The client stipulated that they were looking to secure a Chief Executive who had strong commercial acumen, a background in turnaround projects where providers had financial difficulties, as well as preferably a background in the Elderly Care sector.
The Compass Associates team delivered three profiles closely matching the brief, with the subsequent interviews conducted both virtually via MS Teams for the first stage, and then face-to-face meetings across several additional stages in order to meet the Trustees. A unanimous decision was reached, and the successfully appointed Chief Executive was offered and accepted first time.
I have collaborated with Compass Associates for the last few years, recruiting for the organisations I have worked for and in recent times for my own position of Chief Executive Officer.
Compass have always delivered the highest of quality services with a degree of professionalism only enjoyed by themselves. The way they conduct business, and their ethos is strongly aligned with mine and therefore I have no hesitation in recommending this outstanding recruitment agency for all your recruitment needs.
On a personal level, back in July 2022, Tom Berrisford [Associate Director] recruited my services as a CEO on behalf of The Board of Trustees for Allandale Care Group Ltd. I speak from both sides of the equation insofar as the now CEO in the way in which he served the organisation but also from the standpoint of a prospective recruit and say that his professionalism, attention to detail and quality of service is unparalleled. Tom’s communications skills were outstanding and the way he kept in touch with me throughout the recruitment process was no short of excellent.
If you have a need for quality recruits, are looking for a professional, all-encompassing company with an eye for customer service, then look no further than Compass Associates and in particular Tom Berrisford.
Chandler Warren, Chief Executive Officer