Compass Associates were mandated a search for a Turnaround Manager for a privately owned nursing care home provider.

This role was assigned to Compass Associates as part of an already established and ongoing partnership. Although the client has an internal recruitment team, the client is situated in an area that has a limited number of experienced and qualified candidates. This results in the internal recruitment team working closely with the Compass Associates Elderly Care Division to support hard vacancies when required, including this specific role for a Home Manager.

The client approached us to support their search for this vacancy due to our experience, expertise and knowledge of their business objectives and of the independent elderly care sector as a whole, and our successful delivery of previous vacancy requirements. Our established relationship with the client ensures that we have a clear understanding of the calibre of candidates needed.

For this particular role, the client was looking for a clinical manager experienced in turnaround, someone who is not put off by challenges, is success-driven and can bring the team onboard. Other experience the client required included improving occupancy due to currently having a service operating under 50%.

Compass Associates took the time to understand the requirements for this role and set out clear timescales with the client to ensure that all involved knew what to expect when. The agreement included a three stage interview process that allowed for two interviews and a site visit.

Our Elderly Care Division compiled a shortlist of seven candidates, four of these were taken forward for interview, with two candidates being offered the role and one accepting immediately. The whole process from start to finish took around 12 weeks in total, this includes being approached by the client to the candidate accepting the offer.