Job Title:Wellness Counsellor – Employee Assistance Programme

Salary:£30,000 – £34,000 per annum

Location:Manchester (Hybrid working model)

Hours:Full-time and part-time options available

Working Hours & Hybrid Model:

• Office Hours: 7am to 10pm, with shifts spread across the week.
• Full-time: 3 days in the office, 2 days working from home.
• Part-time: Flexible hybrid working options.
• Twilight Bonus: Receive a bonus for shifts that finish after 9:30pm.

Benefits:

• 25 days + 8 bank holidays, increasing with service
• Monthly CPD allowance
• Full funding for BACP registration(or equivalent)
• Access to a Learning Hub and funding for qualifications
• Clear progression opportunities based on performance
• Peer group CPD sessions to foster learning and professional development.

Overview:

Compass Associates is excited to be recruiting for experienced Counsellors on behalf of a leading Employee Assistance Programme (EAP) provider. This rewarding role offers the opportunity to provide immediate emotional support to individuals across a variety of sectors, with a focus on mental health and wellbeing. Working within a hybrid model, you will deliver support via a 24/7 helpline and have the opportunity to take on structured therapeutic sessions once post-probation.

Are you a qualified and compassionate counsellor looking to make a real difference in people’s lives?

Do you thrive in a fast-paced, supportive environment where you can grow professionally and provide critical emotional support to employees in need?

As part of a highly supportive team, you will be guided by a team of experienced managers and clinical experts, ensuring the highest standards of care for clients in distress. If you are looking for a challenging yet fulfilling role with ample opportunities for personal development, this could be the perfect next step in your career.

Key Responsibilities:

• Provide immediate emotional support to clients via telephone, web chat, and email.
• Assess clients’ needs and provide appropriate guidance, with the potential for crisis management.
• Take on therapeutic sessions with clients, offering structured counselling once probation is completed.
• Manage and de-escalate high-risk situations, ensuring client safety through proper risk assessment.
• Collaborate with your manager to address critical cases, including liaising with emergency services if required.
• Access a wellbeing room for debriefing following challenging sessions.
• Work within a team structure that includes both on-site and remote counsellors.

Essential Requirements:

• A minimum of 12 months post-qualification experience in counselling (non-negotiable).
• A minimum of 150 hours of adult counselling (this can include qualification hours).
• Level 4 Counselling Diploma or equivalent.
• BACP Registered (or equivalent membership: NCPS, IACP, UKCP, BABCP, COSCA).
• Experience managing suicidal ideation and trauma cases.
• Must be within a reasonable commuting distance to Manchester.
• Flexibility to work evening and weekend shifts

CONTACT DETAILS

If you would like to be considered for this exciting opportunity, please contact Ashley Collishaw directly on 0161 527 9631. Alternatively, email an updated CV to acollishaw@compassltd.co.uk

RECOMMENDATIONS

Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. Compass Associates offers a great incentive for recommendations – we offer £200 of John Lewis Vouchers for each successful candidate recommended by you.