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Compass Associates Business Support team nominated for IRP Award!

30th October 2018

IRP Awards 2018 logoCompass Associates are delighted to announce that our Business Support team have been shortlisted for The IRP Awards 2018 Back-Office Support Team of the year.

The IRP Awards celebrate best practice of individuals and companies across the recruitment sector and this year marks the 10th anniversary of the awards.

Over the last eight years, our Business Support team has grown from one HR & Finance Administrator to a team of seven including; Director of HR & Communications, Kate Fairbrother, Head of Marketing (Compass Associates), Lily Parke, Head of Marketing (Compass Executives & Compass Corporate Services), David Bland, HR Advisor, Cassie Pay, Office Manager, Maria SaundersCredit Control, Adrian Dewane and Receptionist and Administrator, Maisie Platt.

The team presently support 70 employees; 61 of which are billing consultants (as of October 2018) and have a combined length of service of 28.5 years!

Our nomination is a result of the continued dedicated support to the Compass Holding Group brands across the whole team.  As well as managing all advertising, marketing, events and Web presence across Compass Associates and Compass Executives in the last year the team have launched a new a new brand: Compass Corporate Services (CCS – Compass’s HR, Finance & Accounting and Support Services recruitment branch)  and won HealthInvestor’s Recruiter of the Year 2017!

The team have managed all applications to internal vacancies and created and refined an induction process and training schedule which standardises consultants initial time with the business and saves managers billing time. Furthermore they have led the implementation and maintenance of the re-vamp of our Core Values project, including the new peer to peer recognition scheme which has been really well received by employees.

The team also handle credit control and day to day administration including answering the main office line and directing calls, routing website enquiries, arranging business travel, advertising jobs, applying for references, managing paperwork, internal audits and general maintenance of our Portsmouth Head Quarters.

Kate Fairbrother headshot 2015News of the shortlisting has been well received by the business.  Kate Fairbrother, Director of HR & Communications comments:

“The Business Support team is the backbone of a recruitment business.  Doing our job well, practically, means more time for consultants and managers to generate more revenue for the business.  But more than just giving back time we also add value by proactively looking to evolve processes and implement beneficial business projects where we can.  The team are an integral part of Compass Holding Group and are highly valued employees.  As a manager I feel extremely fortunate to have such passionate, dedicated and inquisitive people to work alongside every day.  Whether we win or not on the night, the team are all winners to me.”

The team are all are thrilled with their nomination and look forward to attending the awards ceremony in November.