Mission, Vision, Values
“To exceed the expectations of our customers by providing a high quality, professional, transparent, value added service”
“To be the company of choice”
Compass Associates have listened to our customers and staff in addition to drawing upon our own experiences to establish what we believe is the right blend of Core Values. We recognise the following are fundamental to our business operation:
1. Delivery of Service
We strive to exceed both our client’s and candidate’s expectations with precision, transparency and professionalism. Versatility, efficiency and knowledge are the key elements in ensuring a successful experience and a consultative approach to each requirement.
2. Flexibility and Adaptability
We are acutely aware of the ever-changing climate within Health and Social Care; from financial constraints related to austerity, to legal changes or sector reform. We are adaptable and can offer clients and candidates a flexible, tailored approach suited to their requirements.
3. Professionalism and Integrity
We act in an ethical, honest and professional manner at all times and engage with our candidates and clients in a personable, transparent and individual manner.
4. Team Work
We align consultants geographically, or by market, so they can collaborate with their peers and offer clients and candidates the best service. Sharing a common vision of outstanding service and sector knowledge allows us to celebrate success together. We believe Team Work is the cornerstone of a successful and vibrant business.
5. Professional Development
We are committed to empowering our employees to develop their skills, qualifications and market knowledge. This in turn ensures our consultants can offer a truly consultative service. Our investment in a variety of initiatives, tools and training whilst encouraging a culture of sharing and learning is key to staff engagement, progression and satisfaction.
6. Entrepreneurial Spirit
We encourage our consultants to ‘act like business owners’. They make their own commercial decisions, build their market-knowledge, meet candidates and clients, and provide a consultative service that reflects the standards and quality associated with our brand. We promote ingenuity and creativity within our day to day work to ensure an unrivalled service for our clients and candidates.